Starting From Scratch!
At Aria, I was responsible for developing AI-powered chatbots with WhatsApp integration, tailored specifically for dental clinics in Spanish-speaking regions. As a newly launched startup with a small but growing client base, Aria focused on delivering highly customized chatbot solutions. The founder, who was relatively new to the HighLevel platform, relied on me for extensive one-on-one training and support to navigate and implement the system effectively.
Challenges:
- Developed alternative communication strategies for engaging leads without a phone number, overcoming GHL's texting limitations in certain geographic regions.
- Implemented an automated chatbot to engage with leads in real time, ensuring seamless communication while the client is occupied with work.
- Provided comprehensive training on GHL and its applications, empowering the client to independently manage the platform and reduce long-term reliance on external support.
- Automated lead tracking to document progression through the sales funnel, ensuring seamless monitoring and data accuracy.
Solutions:
- WhatsApp Integration: Integrated the client's WhatsApp using an external plugin, as GHL's native WhatsApp integration was still in beta. Configured it within the workflow and conducted thorough testing to ensure seamless functionality.
- Chatbot Development: Designed and implemented a chatbot using GHL workflows, leveraging if/else statements and reply-contain conditions for WhatsApp. Dedicated several days to refining responses, identifying and resolving loopholes, and ensuring accuracy. Spent a total of 5-6 hours on testing, troubleshooting, and optimizing the workflow for seamless performance.
- Documentation: Recorded Zoom sessions and compiled detailed notes in Google Docs, providing the client with comprehensive resources for future reference and self-sufficiency in managing implemented changes.
- Lead Tracking: Set up automated status tracking using GHL workflow premium actions (Google Sheets) to monitor lead progression based on chatbot interactions. Provided the client with daily reports and applied relevant tags to leads, ensuring organized data for future strategies.
Why work with me?
4.5+
I have been working as GHL Solution Architect for almost half a decade and I'm aware of everything that comes with it.
50+
I have worked with over fifty plus clients across multiple platforms including Facebook, Upwork and YouTube, collaborating on different kind of projects with different needs.
7
I have collaborated with seven SaaS agencies across various industries, equipping me with the adaptability to seamlessly integrate into new teams and systems.
23+
I have over 23 five-star reviews on Upwork and a 100% success rate, demonstrating my credibility and reliability.
